My door knob turns all the way around but the door still won't open — is this a latch problem or something deeper in the mechanism?
When the knob spins without engaging the latch, the set screw, spindle, or internal chassis has likely failed — sometimes it's just a worn-out knob, but other times the latch assembly itself needs replacement. Sundial Locksmith carries a full range of residential hardware and can swap out the right components quickly, getting your door back to full function the same visit. Give us a call at (480) 525-7778 and we'll take care of it.